Returns & Refunds policy

At My Tour Desk, we aim to offer a seamless and transparent refund process. Please read our terms for cancellations and refunds below.

1. Cancellation and Refund Terms

• To cancel your booking, contact us at (855) 542-9033.

• Refunds are subject to the airline’s policies and may include cancellation fees.

• For refundable tickets, the refund will be processed within 7 business days.

2. Changing Flights

• Changes to your booking can be made by calling our customer support team.

• We will inform you of any additional fees or fare differences before finalizing the changes.

3. Non-Refundable Tickets

• Non-refundable tickets are not eligible for cash refunds, but may qualify for travel credits or vouchers, depending on airline policies.

4. Refund Processing

• Refunds will be issued to the original payment method and may take up to 10 business days to appear in your account.